COMPENSATION CLAIM
Determining Factors for Your Compensation Claim
Key questions that we explore during a housing disrepair claim include:
For how long have you been enduring the consequences of disrepair?
Have you been compelled to move into another property due to disrepair?
Have there been damages to your personal belongings because of the disrepair?
What is the extent of damage to the property?
Has any health complications or injury been caused due to disrepair?
We advise our clients to maintain photos and retain receipts of damaged items or relevant evidence portraying the property’s distressed state. Evidence of any health issues due to the disrepair, documented through GP or hospital records, can also significantly strengthen your claim
BUILD CASE
Building a Robust Case
Keeping a thorough record of all communications with your landlord regarding the disrepair can significantly fortify your case. Emails, texts, diary entries, or other documents that showcase exchanges with your landlord about the disrepair are precious.
These documents should chronicle the initial notification of disrepair to confirmation of visits by your council or housing association landlord (or the landlord’s contractors) to investigate, repair, or maintain your property.
Using these records, we can determine whether your landlord acted within a reasonable period and if their responses were adequate. It’s not uncommon for landlords to undertake substandard repairs that don’t resolve your problems adequately.
PROBLEMS
STEPS TAKEN
The Process
Fill Form
Provide basic details about your housing disrepair issues. Upload photos of the problems, if possible.
Assessment
Our team will evaluate your claim and determine the best course of action.
Action
We’ll handle all communication with your landlord or housing association. Repairs will be carried out, and we’ll pursue compensation on your behalf.
Resolution
You’ll receive a repaired home and compensation without any hassle
SUBMIT CLAIM